Skip to main content
CallStream Support Help Center home page
Submit a request
Sign in
  1. CallStream Support
  2. Broadcloud Hosted Phone System

Broadcloud Hosted Phone System

Device Management

  • Checking if IP Phone is Registered to the Platform
  • Adding a New Device

Call Settings

  • Forwarding Calls After User Doesn't Answer
  • Disabling Remote Office
  • Disabling Call Forwarding
  • Accessing Call Recordings in the Dubber Portal
  • Blocking Specific Callers
  • Transferring Overflow Calls in a Queue
See all 7 articles

Advanced Services

  • Setting Up Call Queue
  • Setting Up Hunt Group
  • Setting Up Auto Attendant
  • Updating Contact in Directory
  • Modifying Hunt Group's Routing Configuration
  • Calls to Hunt Group User Only Ring a Few Times Before Bouncing
See all 9 articles

User and Account Management

  • Resetting Admin Portal Password
  • Enabling Call Recording Feature for User
  • Reassigning Existing User Extension to New User
  • Resetting User's Voicemail PIN
  • Removing Device Assignment From User
  • Assigning a Secondary Device to a User
See all 10 articles

UC-One Applications

  • Configuring UC-One App to Use the CallStream Server
  • Calls Are Being Redirected to Another Number
  • Issues Logging In to UC One App
CallStream Support