You want to know how to acquire the direct line number of a specific employee in your organization using the Business Portal.
<supportagent>To access the customer's business portal:
- Log into the Business Portal.
- Navigate to the Companies section.
- Search for the customer by Company Name.
- Click on the Select option for the company in the results section.
Note: If the request comes from Moriarty Law Ltd, you should access the Business Portal with the credentials available in the Client Drive (Z:\Supporting Documentation\C008049 - Moriarty Law Ltd\11. Projects\PRA000357 - Moriarty Law - WHC3 PBX Upgrade (Feb 2019)\WHC3_CALLSTREAM ADMIN ONLY.txt) instead of following the steps above.</supportagent>
- In the Business Portal, go to the Employees tab.
- Search for the extension. You can use the following information to locate the required extension:
- First Name
- Review the Phone Number displayed for the employee.
The Phone Number for the employee is the direct line number that can be used to contact the employee directly.