Overview

You want to acquire the call records of your IVR system in the Number Manager portal.

Prerequisites

• Access to the Number Manager portal.

Solution

1. Log into the Number manager.
2. Click on Reporting.
3. Go to Statistics > Summary. 
4. Enter a Date Range.
5. Select a Platform and an Account.
6. Enter a Service/Number.
7. Click on Download CDR.

Testing

A CSV file will be downloaded that can be reviewed using any text editor or Microsoft Excel.